Privacy Policy


As a company processing your personal data, we are regulated by the Data Protection Act. This page is intended to keep you informed about what we do with the personal data we process. ‘Personal data’, for the purposes of the Act, means any information which can be used to identify an individual person; it includes things like your name, e-mail address, delivery address, billing address, telephone number and IP address.

We are committed to protecting your privacy. We will endeavour to ensure that the information you provide us with is kept private and confidential and is only used to provide the services you request. By using this website and/or our services, you confirm that you accept this privacy policy and consent to our using your personal data as set out in this Privacy Policy.

We are the data controller for the Site and our address for this purpose is Dunpark (Edinburgh) Ltd, 1 Abercromby Place, Edinburgh, EH3 6JX. Our company number is SC437826. We are part of Chasham Holdings Ltd. The Site provides content and information about residential and commercial sales and lettings, holiday rentals and short-stay rentals, and offers other features to its different types of users; individual browsers, tenants, landlords, agents, buyers and sellers of property.

Information We Collect
In order to use the Site as an Account Member, we require you to supply your email address. Other types of Membership may require you to provide your full name, address, employment status, other contact details and personal information and related information such as personal references.

If you use the Site without registering (for example just to read about what we do), we will collect and store your IP address only, for the purpose of ensuring the security of the Site. IP addresses will be deleted after 90 days unless there has been an incident, for example a security breach, which we are investigating and your IP address may be relevant to the investigation.

This site uses cookies as set out in our Cookie Policy.

The Data Protection Act
We are registered as required under the Data Protection legislation and General Data Protection Regulation (EU) 2016/679 , and we will only process your personal information carefully and lawfully, and in line with the principles set out in the Act. We will follow the principles set out in that legislation at all times while processing your personal information.

We will process your personal data carefully and lawfully, and will only share your data within our organisation and among our employees and appointed representatives, except where we have your explicit consent.

We will do our best to protect your personal data using appropriate technical and organisational steps, and will store it on our database within a secure network. However, we cannot absolutely guarantee the security of your personal data.

If we reasonably believe that we are required by law to disclose your personal information to a third party, whether in compliance with any applicable law or regulation or by court order or in connection with legal proceedings, we may do so.

Apart from this, we will not disclose or sell your personal information to any third party without your permission. We will not transfer your data outside the European Union. We may use aggregate anonymised data and share it with third parties.

Any advertisements you receive or view will be sent via or uploaded to our own secure server and we will not share your details with the advertiser.

Purpose and Duration
We will use your personal data to:
1. For non-registered users, only to investigate a security breach or where we are otherwise reasonably required to do so, for example by court action.
2. For registered users:
• to send and respond to emails from you
• to manage and improve our provision of our services to you
• to send information to you about our services;
• to maintain our records and databases;
• to carry out statistical analysis;
• to monitor and evaluate Site use and enforce our terms and conditions; and
• for administration, accounting, marketing and archival purposes.

We will hold your personal information for as long as we need to in order to comply with our legal obligations. You must inform us of any changes to it so that we can keep your personal information up-to-date. You may request for your personal information to be deleted at any time by emailing Deleted content may persist in backup copies for a reasonable period of time, but will not be available to others.

We may also hold and use anonymised user data for the purposes of analysis, improvement and development.

If you wish to find out what data we hold for you, or to have it amended or removed from our database and website, or if you have any questions about this privacy policy, you can contact at any time and we will do so. We may charge a fee for data subject requests.

We reserve the right to change this privacy policy at any time. However, we will not change the way we use your personal information without telling you in advance and giving you the chance to opt out of or prevent the new use of your information.